As a Renter or an Owner, you can cancel your booking at any time through Karshare's website or app.

Owner cancellations

It is the Owner's responsibility to ensure that they honour all rental bookings made. However, Karshare accepts there will be times when an Owner needs to cancel a booking. The cancellation fee varies depending on how close the cancellation is to the booking start time.

Booking start time is

Cancellation fee

More than 48 hours away

None

Between 48 hours and 24 hours away

£25* *If the Renter makes another booking with the same Owner within 24 hours after the cancellation, Karshare will drop this fee.

In less than 24 hours

£50

Renter Cancellations

If you need to cancel your rental, please do so with as much notice as possible, so that the Owner has enough time to take a new booking.

The cancellation fee and grace period varies dependent on how close the cancellation is to the booking start time. Please see table below for breakdown.

Booking start time

Cancellation grace period without charge

Cancellation fee

More than 48 hours away

Unlimited

None

Between 48 hours to 24 hours away

6 hours

1 day's rental

In less than 24 hours

1 hour

Full booking value

Renter no show

Renters that fail to turn up for their booking will be charged 100% of the booking value.

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