It is the Owner's responsibility to ensure that they honour all rental bookings made. However, Karshare accepts there will be times when an Owner needs to cancel a booking.

The cancellation fee varies depending on how close the cancellation is to the booking start time. See table below for breakdown.

Booking start time is

Cancellation fee

More than 48 hours away

None

Between 48 hours and 24 hours away

£25* *If the Renter makes another booking with the same Owner within 24 hours after the cancellation, Karshare will drop this fee.

In less than 24 hours

£50

Renter cancellation

Renters also incur cancellation fees, which can be seen here.

Renter no show

Renters that fail to turn up for their booking will be charged 100% of the booking value.

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