It is the Owner's responsibility to ensure that they honour all rental bookings made. However, Karshare accepts there will be times when an Owner needs to cancel a booking.
The cancellation fee varies depending on how close the cancellation is to the booking start time. See table below for breakdown.
Booking start time is
More than 48 hours away
Between 48 hours and 24 hours away
£25* *If the Renter makes another booking with the same Owner within 24 hours after the cancellation, Karshare will drop this fee.
In less than 24 hours
Renters also incur cancellation fees, which can be seen here.
Renter no show
Renters that fail to turn up for their booking will be charged 100% of the booking value.