All Karshare bookings are covered under our insurance policy. Within this policy there is an excess to pay in case of damages.

Full Excess

This excess is the maximum amount that the renters is responsible for in the event of physical damage.

For renters aged 26 and over the full excess is £750.

For renters aged between 21 and <26, the full excess is £1,000.

Reduced excess

Renters can reduce the excess to £250 by paying a £25 fee. This option can be selected in the 'choose any extras section' as you make a rental booking.

Deposit

The deposit is different to the excess. Before each Rental Period Karshare will make a temporary hold of a pre-authorisation amount of £250. This is to cover potential fines, tolls and other unintended costs.

When do I get my deposit back?

Your deposit will be returned within 7 working days from the end of your rental booking as long as there is no damage found on the car which will require investigation.

If a claim for damages is made by the car owner, Karshare will investigate and use the condition photo to settle the case.

We will always return the deposit to you unless we are certain you caused damage to the car during your booking.


What does the insurance excess cover?

The standard insurance cover we provide is fully comprehensive. This means that the excess is the maximum amount you will pay if you cause damage to the car.


How does it work in practice?

If a renter had standard insurance with the full excess of £750 and they managed to cause a dent to a car door which cost £350 to repair, Karshare would only take £350 and will return the remaining £400.

If a renter had standard insurance with reduced excess £250 and you managed to cause a dent to a car door which cost £350 to repair, Karshare would keep the £250 excess and that would be the end of your liability. 

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