When do I get my deposit back?

Your deposit will be returned within 7 working days from the end of your rental booking as long as there is no damage found on the car which will require investigation.

If a claim for damages is made by the car owner, Karshare will investigate and use the condition photos to settle the case.

We will always return the deposit to you unless we are certain damage was caused to the car during your rental. You are responsible for taking good quality clear photos, including all panels of the car, both at the start and the end of the rental.

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