Karshare Community Scheme

Frequently asked questions specific to the key worker service

Melissa Simpson avatar
21 articles in this collection
Written by Melissa Simpson

Driver vetting

What checks do you do on drivers?
Melissa Simpson avatar
Written by Melissa Simpson
Updated over a week ago

Fines

What is the process for dealing with fines picked up when my car is being used?
Melissa Simpson avatar
Written by Melissa Simpson
Updated over a week ago

Condition checking

How is the pre- and post-rental condition of my car recorded?
Melissa Simpson avatar
Written by Melissa Simpson
Updated over a week ago

Vehicle condition

What about damage not picked up when vehicle returned?
Melissa Simpson avatar
Written by Melissa Simpson
Updated over a week ago

Vehicle assistance

Who is liable for punctures or breakdowns during the donation period?
Melissa Simpson avatar
Written by Melissa Simpson
Updated over a week ago

Vehicle damage

If my vehicle gets damaged what’s the claims process / how long will it take?
Melissa Simpson avatar
Written by Melissa Simpson
Updated over a week ago

Vehicle accident

What happens if my car is involved in an accident or worse gets stolen?
Melissa Simpson avatar
Written by Melissa Simpson
Updated over a week ago

Vehicle write-off

If my car is written off will I get a replacement car straight away, no questions asked?
Melissa Simpson avatar
Written by Melissa Simpson
Updated over a week ago

Advising your insurer

Do I need to let my insurer know about donating my vehicle?
Melissa Simpson avatar
Written by Melissa Simpson
Updated over a week ago

Insurance cover

Who insures my car when donated, me or you?
Melissa Simpson avatar
Written by Melissa Simpson
Updated over a week ago

No claims impact

Will it affect my existing no claims?
Melissa Simpson avatar
Written by Melissa Simpson
Updated over a week ago

Insurance charge

Who pays to insure my vehicle?
Melissa Simpson avatar
Written by Melissa Simpson
Updated over a week ago

Vehicle fuelling

What is the return policy for fuel?
Melissa Simpson avatar
Written by Melissa Simpson
Updated over a week ago

Vehicle donation

What if I need my car back urgently?
Melissa Simpson avatar
Written by Melissa Simpson
Updated over a week ago

Vehicle collection

How is my car collected by a volunteer and my keys handed over?
Melissa Simpson avatar
Written by Melissa Simpson
Updated over a week ago

Vehicle preparation

Should I remove all my personal items?
Melissa Simpson avatar
Written by Melissa Simpson
Updated over a week ago

Vehicle cleaning

How are vehicles cleaned?
Melissa Simpson avatar
Written by Melissa Simpson
Updated over a week ago

Car seats

Should I remove car seats?
Melissa Simpson avatar
Written by Melissa Simpson
Updated over a week ago

Driver coaching

What is Karmate?
Melissa Simpson avatar
Written by Melissa Simpson
Updated over a week ago

Driver coaching data

Who can see my Karmate scores?
Melissa Simpson avatar
Written by Melissa Simpson
Updated over a week ago

Vehicle Use

Is there a mileage limit?
Melissa Simpson avatar
Written by Melissa Simpson
Updated over a week ago