Karshare Community Scheme

Frequently asked questions specific to the key worker service

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21 articles in this collection
Written by Melissa Simpson

Driver vetting

What checks do you do on drivers?
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Written by Melissa Simpson
Updated over a week ago

Fines

What is the process for dealing with fines picked up when my car is being used?
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Written by Melissa Simpson
Updated over a week ago

Condition checking

How is the pre- and post-rental condition of my car recorded?
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Written by Melissa Simpson
Updated over a week ago

Vehicle condition

What about damage not picked up when vehicle returned?
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Written by Melissa Simpson
Updated over a week ago

Vehicle assistance

Who is liable for punctures or breakdowns during the donation period?
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Written by Melissa Simpson
Updated over a week ago

Vehicle damage

If my vehicle gets damaged what’s the claims process / how long will it take?
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Written by Melissa Simpson
Updated over a week ago

Vehicle accident

What happens if my car is involved in an accident or worse gets stolen?
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Written by Melissa Simpson
Updated over a week ago

Vehicle write-off

If my car is written off will I get a replacement car straight away, no questions asked?
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Written by Melissa Simpson
Updated over a week ago

Advising your insurer

Do I need to let my insurer know about donating my vehicle?
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Written by Melissa Simpson
Updated over a week ago

Insurance cover

Who insures my car for the week, me or you?
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Written by Melissa Simpson
Updated over a week ago

No claims impact

Will it affect my existing no claims?
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Written by Melissa Simpson
Updated over a week ago

Insurance charge

Who pays to insure my vehicle?
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Written by Melissa Simpson
Updated over a week ago

Vehicle fuelling

What is the return policy for fuel?
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Written by Melissa Simpson
Updated over a week ago

Vehicle donation

What if I need my car back urgently?
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Written by Melissa Simpson
Updated over a week ago

Vehicle collection

How is my car collected by a volunteer and my keys handed over?
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Written by Melissa Simpson
Updated over a week ago

Vehicle preparation

Should I remove all my personal items?
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Written by Melissa Simpson
Updated over a week ago

Vehicle cleaning

How are vehicles cleaned?
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Written by Melissa Simpson
Updated over a week ago

Car seats

Should I remove car seats?
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Written by Melissa Simpson
Updated over a week ago

Driver coaching

What is Karmate?
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Written by Melissa Simpson
Updated over a week ago

Driver coaching data

Who can see my Karmate scores?
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Written by Melissa Simpson
Updated over a week ago

Vehicle Use

Is there a mileage limit?
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Written by Melissa Simpson
Updated over a week ago