If you are going to be late returning the vehicle, you must extend your booking.
How can I extend my booking?
Simply open the Karshare app, click on the 'Extend' button and select a new date&time.
What do I do if I'm unable to extend my booking?
If you are unable to do that please follow the steps below:
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Check you have enough money on your card to pay for any extension.
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If you are unable to do this you must call customer support immediately using the phone number provided in the app.
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If you are reading this out of hours (10.01pm - 6:59am) please ensure you advise us via live chat on karshare.com or email us via help@karshare.com
You must return the vehicle immediately. If you are unable to extend, this may effect your insurance cover.
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