How do I unlock the car?

Unlike your usual rental cars, Karshare cars are all unlocked using an App. If the car is not a push start vehicle, you will find a dummy blade key inside the car once unlocked to start the engine. This key will only work if the car has been unlocked with our app.

To unlock the car, you must find the vehicle and hit the "Find & Start" rental button.

You will then need to do a quick damage "Inspection" consisting of at least 6 photos showing all panels and wheels of the car.

The last step before being able to unlock is to "verify your identity" with a selfie.

Please note, some cars may also require you to submit fuel and mileage readings before you can set off on your rental.

Once you have passed this step, you will progress to the In Rental screen which can be seen below. To unlock the car simply press the unlock button.

If for any reason this does not work, ensure your Bluetooth & Location is on and Karshare has been given permission to these. You can see the Bluetooth connection in the top right of the screen below. If this does not say connected, please close the app, turn off your Bluetooth and turn it on again, then restart your app. This will re-connect to the car.