We hope you don’t ever have to make a claim, but if you do, here is what you need to do to get in contact with our insurers QBE.
Before you call to make a claim you should have the following information to hand:
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Vehicle registration number
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Driver’s name
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Driver’s date of birth
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Date when driver passed their test
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Details of any convictions or medical conditions for the driver
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Details of any third parties, including witnesses
Please follow these next steps to make a claim:
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Call the claims landline number
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When requested, please quote our policy number
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Please quote “Karshare” and advise the company name starts with a K
Claims Landline number 0808 100 8181
Policy number Y132416FLT0121A
Keyword to quote "Karshare"
*** Please note, failing to report the accident within 24 hours will be classed as a breach of our Terms & Conditions, and you will be liable for the total repair cost of up to £50,000 overwriting any excess protection fee paid. ***
Please also contact us immediately after you have spoken to QBE so we are quickly aware of the accident and can let the owner know. You should email us by raising a ticket including photos, adding Accident to the subject line and also select Accident as your query type.
Should you wish to speak to us please feel free to give us a call on 020 8138 8800 if you are unsure of what to do and require assistance. You can also contact us by sending us a live chat message if you prefer. We are open 7 days a week from 7am to 10pm.
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Call us +44 20 8138 8800