All Renters can be safe in the knowledge that if their rental vehicle breaks down while they are out on the road, that our breakdown partners the RAC will be on hand to help out. Our RAC membership only covers Renters while they are renting a vehicle through our platform and is not applicable for Owners.
If you breakdown while you are renting a vehicle through Karshare, you should ensure that you are pulled off the road in a safe place. If you cannot do this, please leave the car and get yourself and anyone you are with to a safe place.
You will need to call the RAC on 0333 2000 999 and quote the following word: Karshare02
They will ask for the following details:
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Vehicle registration number
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Driver's name
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Driver's date of birth
Once you have given these details the RAC will send someone out to help you get on your way.
If your vehicle is no longer working with our app, and the issue is not related to a problem with the vehicle itself, or you are unsure of the problem, please call us on 020 8138 8800 so we can quickly assist you. We are open 7 days a week from 7am to 10pm.
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Call us +44 20 8138 8800