It is the Owner's responsibility to ensure that they honour all rental bookings made. However, Karshare accepts there will be times when an Owner needs to cancel a booking.
The cancellation fee varies depending on how close the cancellation is to the booking start time. See table below for breakdown.
|
Booking start time is |
Cancellation fee |
|
More than 48 hours away |
None |
|
Between 48 hours and 24 hours away |
£25* *If the Renter makes another booking with the same Owner within 24 hours after the cancellation, Karshare will drop this fee. |
|
In less than 24 hours |
£50 |
Renter cancellation
Renters also incur cancellation fees, which can be seen here.
Renter no show
Renters that fail to turn up for their booking will be charged 100% of the booking value.
Raise a ticket
Send a message
Call us +44 20 8138 8800